SERVICE RATES and TERMS of SERVICEHere are my Rates and Cost Estimates for service calls and training. We base our basic service rate on three items, Service, Travel and Lodging .
|

To estimate the cost, add the Service Rate +Travel Rate + Lodging Rate. SERVICE CALL: $220.00
TRAVEL RATE: - $.95 per mile, round trip, or $1.90 in one-way mileage.
LODGING RATE: - $150.00 = When overnight stays are required a Lodging Fee may be charged.
Notes:
|
Shop Services:AJST performs some shop services where we work on machines and machine parts in our shop. SHOP RATE:
|
Air Travel:We travel anywhere in the United States. This section gives my Air Travel Cost. Payment in full is required before the flight can be booked. Adjustments may be made after the service date. There are four separate charges for Air Travel: AIR SERVICE CALL: Service call $440.00. We have a four hour minimum. $110.00 per hour after first four hours. HOURLY FLIGHT RATE: $50.00.00 per hour for actual flight time including one hour before flight, waiting at airport, during layovers, driving rental car. AIR FARE: This is the cost of the Air Fare. AIR TRAVEL DAILY RATE: $450.00 per day. Covers hotel, car rental, fuel, airport parking, baggage fees, food, and other expenses.This price is charged for each day from departure to return.
|
DI
EMBROIDERY: We can provide you quality apparel at competitive prices. We can embroider your logo on your shirts, bags, or caps.
EMBROIDERY (CUSTOMER SUPPLIED ITEMS): You supply the item we can do the embroidery.
FONT DIGITIZING: We can digitize your font and provide it in ESA format to work with your Wilcom and Hatch Embroidery software. We can also digitize it as a .DST file or convert it to most other embroidery based stitch files. Please call for pricing.
|
Phone Support ;-)
Call Tracee at to arrange for phone support. |
Payment:
We add a percentage to the cost of parts to cover re-stocking, processing, and handling. * 75% for parts $0.01 -$49 * 25% for parts $50 -$499 * 15% for parts $500 - $1499 * 10% for parts $1500 - or more |
Discount Coupons: |
EMERGENCY, WEEKEND, AND HOLIDAY SERVICE CALLS:
EMERGENCY TRAVEL RATE:
EMERGENCY LODGING RATE:
|
SERVICE GUARANTEE:Your satisfaction is our main concern. I guarantee that I will do the best service I can to repair and service your machine. We do sew-outs on most of our service calls so that the owner is completely satisfied before we leave. If there is an issue with the machine after we leave, we will do our best to remedy the problem.
NOTE: Due to the wide variety of the machines I service and due to the nature of the machines I cannot offer a standard service guarantee. Some things that you should take into consideration when having me work on your machines are:
|