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Service and Repair



Memory Loss with Embroidery Machines


Subject: GS1501

I purchased a GS1501, got it running. But, when you turn it off, it does not save the design, or any of the settings. There is a place to change machine parameters, but it is password protected, is there a generic password or a way to reset to factory settings?


Many Commercial Embroidery Machines have a battery that maintains the parameters, settings and stored designs in the memory of the machine. The most common reason these machines loses its parameters is because of a dead battery. You will usually notice that the machine will not store any designs, it may come up in Chinese language and will not maintain any settings.

Read more: Memory Loss with Embroidery Machines


Here are a few links that I like for doing Applique'

Anna Bove Embroidery

How to Embroider an Applique Design by Sew With Lisa B

Entering the Kingdom of Machine Embroidery Appliqué

A Thread of Truth

Thread is thread… right? WRONG. You can reduce thread breaks and make your embroidery look better by using a higher quality thread. I am not suggesting that you replace all of your old thread, just be aware that you may have more problems with what you have now. Replace it as you use it with the higher quality thread.

Here are a few things you need to know about thread.

  • Thread type –
    • Most new machines come with 40 weight polyester thread.
    • With thread the higher the weight in thread the smaller in diameter it is. If you go from a 40 weight thread to a 60 weight thread the thread diameter is smaller. You will need to tighten the upper tension to adjust for smaller thread.
    • Thread comes in many different flavors including polyester, rayon, cotton, silk, acrylic, metallic, etc… Most machines will use any type of thread you just may have to adjust the tension to make it work.
  • Thread quality –
    • Spend a little more money and buy a good quality name brand thread. I would suggest Madeira, Isa-Cord, Coats, Robinson Anton, and Gunold. You will see a big difference in the color and diameter consistency, and the strength of the thread.
    • Cheaper thread and thread that you get from the bargain sites tend to be brittle and inconsistent. I had problems setting the tension on some threads and found that the diameter of the thread changed as I pulled it through my fingers.
  • Thread source –
    • Be careful where you buy your thread. Fabric stores and department stores may have thread stored in warehouses for years in non-climate controlled conditions. Thread gets brittle with age and if improperly stored.
    • Some colors are more popular than others, watch out for the spool that keeps getting pushed to the back of the shelf.
    • You may need to buy that one small spool to monogram that baby blanket with a special periwinkle. Just be aware that you may have more thread breaks than normal.
  • Thread Storage-
    • Humidity, UV rays, dust, dry air, and age all have effects on the durability of thread.
    • I use plastic tubs to store my thread in.
    • Be careful about buying your inventory of thread. Try to rotate your old thread out as you use it.

Stitch Count on Toyota Embroidery Machines


Checking the total stitch count on a Toyota Embroidery Machines
Warning: Turn the machine off before setting Test Mode: You should read the entire process before beginning.
    Note: This number is not always accurate. Changing the boards or reseting some of the settings on the machine can reset the stitch count.

Turn the machine off.

Read more: Stitch Count on Toyota Embroidery Machines



Avance 1501C machine onlyI work on most brands of embroidery machines and in a unique position to evaluate and test most brands. I try to keep an unbiased opinion for my customers. This is what I think of Avance’.

Avance’ is one of the better Chinese machines on the market. It is patterned after the Pantograms GS-1501 with improvements, and upgrades. The biggest advantage of owning an Avance’ is the quality control used in building the machine and the customer support from the distributor. Each machine is set up when it is received from the factory and they test-sew and verify that the machine works like it should.  They sew a flat and cap design out on your machine. There is a single head model and a multi-head design. 

Read more: Avance’

Where do you get the parameters for Chinese machines


I found your website because i was reading articles about chinese embroidery machines. So i found out that you know much about them. So maybe i can ask you few questions about them directly.

Here we have all kinds of machines, also chinese ones. As you wrote, some work great, some not that perfect. Now my question is: When a customer call you for service or help, from where do you get all parameters for the chinese machines to check and set? I repair all our machines by myself, but for chinese machines i just can try and check if all works. For Happy machines (as example) you get a complete service manual with every single parameters. For chinese machine it seems that such stuff doesnt exists. 

Regards from Austria,


Dahao software is a generic software used in 99 percent of Chinese machines before about 2008 . Dahao supplied the electronics and many of the motors and electrical sensors for the machines. The software is still used today in most Chinese machines. Dahao software is configured to the specific machine that it is loaded on. The software has a lot of features that your machine may or may not have. The software will still have the settings for Sequins, Cording and Boring that you may not have on your machine. The features are there and can in most cases be activated.

As for the answer to your question, I understand most of the Chinese machines are built by a couple of companies and rebranded for sale. You can start your own company by supplying your specs, (this size motor for this, this monitor etc…). They will build your machine and put your name on it. The parameters are set for the specific machine by the manufactures when they build the machine. The settings are not generic for all machines. Higher quality Chinese machines usually come with an operator’s manual with the parameters for that machine noted in the manual. Your best source for the parameters is the company from whom you buy the machine from.

Metalic thread problem-Help!

Hi !

I need an advice for metalic thread. Specially When I am doing 3D job , keep thread break happens. I tried adjust tension (Top & Bottom) , replace new needle(75/11) , slow speed , adjust density.... I tried 3 different machines , still same problem. I am using Marathon thread. Is it better use madeira , RA or isa cord? I need a advice .

Thank you in advance..

AJST = As I understand it, (help me out if I am wrong), Metallic thread is usually made with Mylar chips. Mylar is the same thing they make those metallic looking balloons with. Grip the thread between your pointy finger and thumb and pull the thread and you can feel the chips.

You may have two separate effects interacting with the tension.
1. The larger chips causes more tension in some parts of the thread path because of the larger particles. example.... Butterfly clips. (Think playing cards in bicycle spokes) At the same time the plastic slides through some areas of the thread path easier. Example... under the tension disk where the thread holds the plates apart.

2. Because of the way the thread is made the strands of fiber holding the thread together may stretch under tension. Hold a piece of the thread about a foot apart and if you pull it it may stretch another 3 to 6 inches. The poorer quality thread will stretch more.

How to solve the issue...
1. Some metallic thread stretches so much you may not be able to adjust it out.
2. Loosen the upper tension a lot... I have even bypassed the per-tensioner at the top of the machine to get it to sew out.
3. Metallic thread has the tendency to knot up and kink. This is because of the rougher thread causes friction on itself and knots up. That is probably why Robert has had success with the silicone spray and EMBThtreads has had success with the Styrofoam.
You may want to try the plastic sleeves that some EMB supply companies offer. They hold the thread on the spools and keeps them from tangling.

You may also want to look at this youtube video. Metallic Thread Embroidery on a Commercial Embroidery Machine (Baby Lock Enterprise)