Service and Repair



Frequently asked questions (FAQ)

Frequently asked questions (FAQ) or Questions and Answers (Q&A)

I get asked a lot of questions so here are some Frequently asked Question snd my responses.


Cut in Place Applique'

This is a method for doing Cut-In-Place Applique'.

I have had a lot of customers that have asked me how to do applique'. This is a how to, or DIY method for sewing it out yourself. I will try to do a digitizing article for this later.

There are two main methods for making applique'. There is Pre-Cut Applique' and Cut-In-Place method for making applique'.

Here is one technique I use to make Cut-In-Place Applique'.

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So, you want to start an embroidery business?

Tajima MultiBreaking into embroidery? Thinking of adding an additional embroidery machine to your shop? Should you buy a single head machine or a multi-head machine? Here are several things that you need to consider when buying an embroidery machine.

During my time working on embroidery machines I have seen a huge variety of clients that have been successful in this industry. The main things that makes an embroidery business successful is turning out quality products, producing the items when you promise them, and finding your niche in the business.

Turning out quality products: You only have one chance to impress a customer, so I advise you to never let anything go out the door that you are not completely happy with. Too often I have clients that are new to the business and buy an embroidery machine. They are so excited and start taking orders from customers, sometimes even before they get the machine. Be aware that there is a learning curve that comes with embroidery. When we got our machine, it took us several weeks to turn out a consistent product. If you do your own digitizing it can take months to be consistent.

Producing the items when you promise them: Delivering your product when you promise is tremendously important. Do not promise something this afternoon if you are not sure you can deliver. I would rather tell a customer that you can’t get to it until Friday and call them to tell them that you completed it early.

Finding your niche is important: There are all kinds of sources for customers, you need to identify your customer base. Some examples… sports, public safety, military, motorcycle clubs, schools, Greek organizations, churches, weddings, funerals, children, Christmas, fraternal organizations, monogramming, and the list goes on. You can focus on any one or combination as your customer base. You may want to focus on several groups so if one has a down season the other kicks in.

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Stitching on hard structured, buckram, caps.

Hi Dennis,
I've got a problem with some particular reinforced hats that I've never encountered before. The hard plastic threads inside the hat are being pulled out and breaking needles. I'm not sure if there is a workaround or if the hats are just going to be problematic and to do the best I can with them with another method. I've really slowed everything down and tried hooping in the best ways I know how but this is also a new one for me. I added a pic of the "thread" problem. Any help would really be appreciated as the client will be in antsy/pressure mode soon.

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Metalic thread problem-Help!

I need an advice for metalic thread. Specially When I am doing 3D job , keep thread break happens. I tried adjust tension (Top & Bottom) , replace new needle(75/11) , slow speed , adjust density.... I tried 3 different machines , still same problem. I am using Marathon thread. Is it better use madeira , RA or isa cord? I need a advice .

Thank you in advance..


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Thread Tension

Thread Tension

Thread tension is often misunderstood and an elusive skill to most embroidery machine operators. Some machine manufactures advise new owners to not touch the tension. In most cases they are right.

As you learn how to use your machine the correct tension will make a huge difference in quality of your work.

This article looks at thread tension and how to adjust it.


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